The Enzo Clinical Labs Data Breach mail is not a scam. Enzo Clinical Labs had a cybersecurity incident that involved the unauthorized access of customer's information. On April 6, 2023, they identified a ransomware incident on their computer network. They immediately took steps to secure their systems and began an investigation with the assistance of a cybersecurity firm. The investigation determined that an unauthorized party accessed files on their systems between April 4, 2023, and April 6, 2023.
The files contained patient names, dates of service, clinical test information, and, in some instances, Social Security numbers. Patient financial and payment information was not involved in this incident.
Enzo Clinical Labs are mailing letters to affected patients and offering complimentary credit monitoring and identity theft protection services to those whose Social Security numbers were involved. If you believe you are affected by this incident and do not receive a letter by July 5, 2023, please call their dedicated assistance line available at (866) 547-1115, Monday through Friday, 9:00 a.m.–6:30 p.m. Eastern Time.
Enzo takes this incident very seriously and regrets any inconvenience or concern this may cause those who are affected. To help prevent something like this from happening in the future, they have and will continue to take steps to enhance the security of their computer systems and the data they maintain.