The Santander alert scam text below, which claims a new device has been added to the recipients' accounts, is being sent by scammers. The scam text asks recipients to click the link in it if they did not add the new device. But, clicking the link only takes them to a fake and phishing website, looking like Santander's legitimate website, which steals account credentials, personal, and financial information.
The Santander Alert Scam Text
SANTANDER ALERT: On 14/04 16:11 you added a device from your account. If this was not you visit: hxxps://onlinebanking.review-log-alert.com
If you do get a suspicious looking email or text, here's some important advice.
- Look very carefully at emails or texts that come out of the blue supposedly from a bank or another trusted organisation.
- An unsolicited text or email from your bank or other genuine organisation will never ask you to provide passwords, personal or financial information in a message.
- Be extremely wary of links and attachments and never enter your banking details after clicking on a link. An email link may take you to a fake website which imitates Santander.
- Watch out for language that says things such as ‘you must act’.
- If you get an email or text from somebody asking you to change some payment details don’t do it without checking it out thoroughly first.
- If in any doubt at all, don’t reply. Phone the organisation sending you the text or email on their official phone number which you can look up on their website.
- If you're concerned or think you've responded to a scam email or text or given your details out to the wrong people, you should call us first on 0800 9 123 123 and report it to Action Fraud on 0300 123 2040.
If you were tricked by the scam text, please contact Santander for help.