The Xfinity 50% Off Scam Calls and Account Callback Request

The Xfinity 50% Off Scam Calls and Account Callback Request

Scammers are calling potential victims claiming they are from Comcast Xfinity and their accounts qualify for 50% off. The scammers then ask potential victims to call them back at a particular telephone number. Below is a transcript of the call.

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The Xfinity 50 Off Scam Call (Transcript)

“Hi there I'm calling you from Comcast Xfinity to let you know that your existing account is qualified for 50% off in order to avail the discount kindly call us back at [removed] from 8 AM to 5 PM Pacific standard time thank you and have a great day…”

But, Comcast currently do not have any offer like this available, and recommends that their customers sign into their accounts at www.xfinity.com/learn/offers in order to view their promotions. Comcast also said they will never ask for upfront payments in the form of gift cards.

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Comments(5)

Aug 2, 2023 at 5:44 PM by
The Xfinity 50% Off Scam Calls and Account Callback Request
an anonymous user from: Washington, District of Columbia, United States

I'm not even a Comcast customer and got this call! Dumb scammers.

Delete

Feb 22, 2023 at 11:34 AM by
The Xfinity 50% Off Scam Calls and Account Callback Request
an anonymous user from: Crownsville, Maryland, United States

Well here is what so far appears to be a happy result of this scam. My brother and I were talking about getting a better deal on our mother's Comcast bill. The next day my brother says he got a text with this offer from Comcast and it expires that day. "How awesome is that?" we think. I get the number and call them. I am no stranger to scammers, but this seems totally legit. The guy says he can clear my pending bill of over $300 and then I prepay for 10 months of service at half off and don't have to pay my bill for the next 10 months. The guy actually has me login to my account on my own (not giving him any information) and see the bill and then see that balance has gone to zero. This has me totally convinced that he is legit and working for Comcast. Then there's the catch that I have to pay the bill of $1500 using Target gift cards. I have to get the cards and give them the card information. The reason for this, he says, is because Target is sponsoring this deal. He then says that if I do all this in the next 2 hours from when I hang up with him I will get a $200 Visa gift card. This seems even more awesome. I'm about to run out the door to get the $1500 in gift cards when it just bothers me that Comcast and/or Target somehow needs this to happen in 2 hours. Even though I was totally convinced the guy worked for Comcast it occurred to me that maybe the guy was scamming Comcast too by wiping out bills and then having people send him the gift cards. So I spend about an hour trying to contact a human at Comcast to find out if this was a real deal and then talking to their security people when it became evident the deal was NOT legit.

Now the happy ending for all this is that I apparently got over $300 from the scammer. I looked on my account and they appear to have paid the money from their own bank account. It appears they didn't necessarily work for Comcast after all. I still don't know how they knew exactly how much our bill was, but I've changed passwords even though Comcast security people didn't seem to think my account passwords had been compromised. Things may change in the future (like they reverse the payment to my mom's account), but for now I'm just enjoying the thought of getting money from the scammers rather than the other way around.

Delete

Jan 4, 2023 at 12:30 PM by
The Xfinity 50% Off Scam Calls and Account Callback Request
an anonymous user from: New York, New York, United States

Got this call from 904 316-5102 said to call back at 833 412-0546. Said if you paid up front for 12 months

50% off.

Delete

Jan 2, 2023 at 5:54 PM by
The Xfinity 50% Off Scam Calls and Account Callback Request
an anonymous user from: Snohomish, Bothell, Washington, United States

I got this same message today. Caller ID shows 1 (276) 409-2355. Callback number provided was 833-462-7716

Delete

Nov 23, 2022 at 6:53 AM by
The Xfinity 50% Off Scam Calls and Account Callback Request
info

The scammers are calling from 888-269-1598

Delete

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The Xfinity 50% Off Scam Calls and Account Callback Request