Is Sofabeauty a Scam or Legit Online Store? Review of sofabeauty.com

I have had months of emails back and forth with this "company" and 2 different couriers apparently.
The strange thing is, when we initially did our purchase we ordered TWO (because it was such a great "deal") but this company declined the 2nd order stating due to the promotion only one per customer at this time.
What a rip off. And months of my wasted time, I even had to send proof that someone signed for my order that was not me with a picture of my passport and signature. I wish I could just get my money back. :(

This is the information of my order:
"Latest Update
Your item was delivered in or at the April, 05 2023 on 23:25 Local time in [Windsor, Canada] Delivered，Your item was delivered at 11:25 pm on Apr 5 in Windsor,ON N8X 1W3
Customer service: support@upps.uk
Phone Number: 90 444-0-797
[Windsor, Canada] Delivered，Your item was delivered at 11:25 pm on Apr 5 in Windsor,ON N8X 1W3
Wednesday
April, 05 2023, 23:25 Local time
[Windsor,Canada] Arrived at Post Office
Monday
April, 03 2023, 05:29 Local time
[Edmonton, Canada] Departed UPPS Facility
Wednesday
March, 29 2023, 00:05 Local time
[Las Vegas, United States] Arrived at UPPS Facility
Thursday
March, 23 2023, 04:16 Local time
[Guadalajara, Mexico] Processed Through Sort Facility
Friday
March, 17 2023, 08:28 Local time
[Guadalajara, Mexico] Daparted
Wednesday
March, 15 2023, 11:39 Local time
[OAXACA, Mexico] Daparted
Tuesday
March, 07 2023, 09:25 Local time
ln Transit to Destination
Tuesday
February, 28 2023, 13:54 Local time
[Pahang, Malaysia] Daparted
Thursday
February, 23 2023, 00:47 Local time
[ICS Preah Sihanouk IL(UPPS)] Processed Through Sort Facility
Saturday
February, 18 2023, 21:18 Local time
[ICS Preah Sihanouk IL(UPPS)] Arrived at Sort Facility
Wednesday
February, 15 2023, 12:43 Local time
[KOMPONG SOM, CAM 999094] Dispatched to Sort Facility
Thursday
February, 09 2023, 18:04 Local time
[KOMPONG SOM, CAM 999094] Shipment Accepted
Sunday
February, 05 2023, 22:10 Local time
[AHMEDABAD, IN 382425] Departed UPPS Origin Facility
Tuesday
January, 31 2023, 22:49 Local time
[ISFAHAN, IR 999067] Arrived at UPPS Origin Facility
Saturday
January, 28 2023, 22:04 Local time
[KAYSERI,TR 38210] Accepted at UPPS Origin Sort Facility
Wednesday
January, 25 2023, 00:11 Local time
Pre-Shipment Info Sent to UPPS
Monday
January, 23 2023, 12:55 Local time
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HI there
Last year I ordered a sofa bed from sofa beauty and I paid for it but after four months I didn’t receive it and I sent lots emails they sent me other one, but unfortunately I never received it!
How can I get any response from you guys?
Please help me
Zahra

Be careful with this website sofabeauty.com. This is scam website. You pay money for item on that and it never come even they send receipt and shipping tracking number. Everything is cheating. I lost $99 on purchase at Sept 22

Yes I was just scammed by sofabeauty from a sept2022 purcHase via a facebook game app

I buy something from them and pay $99.00 but the product never come.. if you tracked their numbers, you cannot find it.

I believe they might of set up as https://www.sofabespoke. co.uk/ its has simmer pictures and layout, like the last website at sofa beauty.