Geek Squad Tech Support Auto Renewal Scam

Geek Squad Tech Support Auto Renewal Scam

The "Geek Squad Tech Support Auto Renewal Scam" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number 1-850-757-4551. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

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The Geek Squad Tech Support Auto Renewal Scam

From: "Service Update" info@geek-services12.co

Sent: 2/19/2021 10:41:52 AM

Subject: Renewal Update: Your service plan with us renewed successfully. GKS192W56990000

Logo

Auto Renewal

Dear xxx

Thank you for choosing Geek Squad. We are reaching out to remind you that your Geek Squad Annual subscription is expired and Auto Renewed today.

We would thank you for the completation of 12-months maintenance plan.

We auto Renewed your plan and Charged $499.99 angainst your account.

We understand that you were busy hence could not get through to you when we tried to contact.

Invoice No. : GKS192W56990000

Total Amount: 499.99 USD

Invoice Date: 19 February 2021

Next Renew: 19 February 2022

To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1-850-757-4551

Lucy Balkus

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre

©GeekSquad Ltd. All Rights Reserved

Terms & Conditions

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Comments(21)

May 4, 2022 at 2:36 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Ashburn, Virginia, United States

Received this today:

Dear Customer,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for =Malwarebyte Premium Security .

You can call our customer service team for a refund- 1 (802) 538-0535.

-

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

1 (802) 538-0535.

Delete

Apr 29, 2022 at 1:36 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Tribeca, New York, New York, United States

Received this scam:

"INVOICE 55140 DETAILS

GeekSquad INC

DUE 28/04/2022

$349.99

Print or save

Powered by QuickBooks

Dear Customer,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for GeekSquad Security Services .

You can call our customer service team for a refund- 1 (802) 538-0535.

-

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

1 (802) 538-0535.

Bill to distefanokc10@aol.com

Terms Due on receipt

GeekSquad Security Services $349.99

Technical assistance for 3 devices

1 X $349.99

Balance due $349.99

Print or save

GeekSquad INC

118 Ave - 130 St Edmonton AB T5L 2L2

prasaddwarika063@gmail.com

If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.Privacy Security Terms of Service"

Delete

Apr 20, 2022 at 11:22 AM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States

"Invoice 11083 from MalwareBytes Inc

MalwareBytes Inc <quickbooks@notification.intuit.com> Wed, Apr 20, 2022 at 10:56 AM

Reply-To: jackywaffer1234@hotmail.com

To: X*X

INVOICE 11083 DETAILS

MalwareBytes Inc

DUE 04/20/2022

$479.99

Print or save

Powered by QuickBooks

Dear Customer,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $479.99 for MalwareBytes Security.

You can call our customer service team for a refund- 1-8025380535.

-

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

1-8025380535

Bill to X*X

Terms Due on receipt

MalwareBytes Security $479.99

MalwareBytes Security( 36 months)

1 X $479.99

Balance due $479.99

Print or save

MalwareBytes Inc

121 Mountain View, CA 94043 US

(802) 538-0535jackywaffer1234@hotmail.com"

Received this scam.

Delete

Apr 21, 2022 at 1:20 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: North Creek, Bothell, Washington, United States

Yes, I did received the same email today. This is a scam.

Delete

Apr 8, 2022 at 2:16 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the same scam from:info@geek-squadservices16.co

Service contract number : GKS-8-10469785

Registered email:xxxxxxx

Plan name: Geeks Squad Secure 360 Premium - Annual (3 Devices)

Plan renewal date: 8 Apr 2022

Plan renewal price: $ 349.99

Coverage details

Extended Warranty:

Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Premium Phone Support

:

Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Damage Protection

:

Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Get Quick Support : 1 (802) 538-0535 Monday to Friday 09.00AM to 07.00PM

For more details about the plan, kindly refer to the Terms & conditions. For queries, feel free to reach us.

Best Regards,

Geeks Squad

Delete

Mar 3, 2022 at 4:45 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

This article was very helpful and although it is from 2021, I'm glad I saw it. My husband and I recently received the same Geek Squad renewal email and it's 2022. So they're still out there scamming.

Delete

Feb 28, 2022 at 2:53 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Mercier-Hochelaga-Maisonneuve, Montreal, Quebec, Canada

The exact information outlined above is what I received in an email. Unfortunately, I called the help number and the tech was attempting to direct me to a website to cancel this membership. It was all sounding very odd and my computer security system reported immediately to me that the website he was directing me to was fraudulant and infected. The man on the phone then quickly said to go to my nearest store to cancel this invoice and hung up. That is when I googled the the "help-desk" # 808-374-4981 google brought me here.

Delete

Feb 24, 2022 at 2:04 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: North End, Halifax, Nova Scotia, Canada

SCAM is still on the go!

Received the GEEK SQUAD Auto-Renewal Scam copied below February 24,2022 in Canada.

One of the better scam attempts.

The warning/giveaway that it is a scam is there is NO WEBSITE OR EMAIL LINK to the REAL Best Buy Customer Service or the Geek Squad contained in the scam e-mail - only the telephone number - and it's not a 1-800 number, it just looks that way at first.

If you search the telephone number, you get HawaiI and Midway Islands and other Pacific Islands. The Geek Squad is there? I think not! SCAM SCAM SCAM!

Also, resist the urge to call the fake number and chew them out - all you are doing is letting them know that your number is a working number and/or your e-mail is a working e-mail - FOR FUTURE SCAMMERS TO TRY AGAIN.

To truly hurt the scammers, instead make the scam as public as possible, warn other people! For instance, by posting it here, like this and on Facebook and Twitter and everywhere you can warn people.

SCAM EMAIL IS BELOW:

-

GEEK SQUAD

Your services has been renewed.

This emails confirms the renewal of your services with G-Squad. We are glad to inform you that your plan with us has been renewed for $395.49. Please review the summary of your renewal:

Renewal ID

GEESQ-24-11013775

Renewal date

24-Feb-2022 09:15:55 EST

Registered Email – confirmed

(my e-mail was here)

Description Users Qty Amount

Geek Secure Premium

04 01 395.49 USD

Subtotal 395.49 USD

Total 395.49 USD

Payment 395.49 USD

Method used

Credit/Debit Card

Issues with this Email?

You have 24Hrs. from the date of the renewal to cancel your plan.

Help-Desk: 1 (808) 374-4981

Please do not reply to this email. To get in touch, reach Help-Desk.

Not sure why you received this email? Learn more

unsubscribe

Delete

Feb 24, 2022 at 1:57 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: North End, Halifax, Nova Scotia, Canada

SCAM is still on the go!

Received the GEEK SQUAD Auto-Renewal Scam copied below February 24,2022 in Canada.

One of the better scam attempts.

The warning/giveaway that it is a scam is there is NO WEBSITE OR EMAIL LINK to the REAL Best Buy Customer Service or the Geek Squad contained in the scam e-mail - only the telephone number - and it's not a 1-800 number, it just looks that way at first.

If you search the telephone number, you get HawaiI and Midway Islands and other Pacific Islands. The Geek Squad is there? I think not! SCAM SCAM SCAM!

Also, resist the urge to call the fake number and chew them out - all you are doing is letting them know that your number is a working number and/or your e-mail is a working e-mail - FOR FUTURE SCAMMERS TO TRY AGAIN.

To truly hurt the scammers, instead make the scam as public as possible, warn other people! For instance, by posting it here, like this and on Facebook and Twitter and everywhere you can warn people.

Delete

Nov 29, 2021 at 3:58 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Orange, Chester, New York, United States

I just received almost the exact same thing from info@geek-squadservices76.co relating to MalewareBytes and $499 scam. Found this by googling the return email addy.

Delete

Oct 28, 2021 at 11:59 AM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: City of London, London, England, United Kingdom

Just received an email from info@geek-squadservices38.co relating to MalwareBytes and $499 same details as above just different phone numbers

Delete

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Geek Squad Tech Support Auto Renewal Scam