Online Threat Alerts (OTA) - Alerting you to scams and frauds.
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info@helioshd.comeliosHDIs a handcrafted design jewellery company for men and women.All of our products are designed in our studio in London with unrelentless focus to detail, handcrafted using the highest quality materials, bringing you stunning pieces that will suit your style.
info@helioshd.com
eliosHD
Is a handcrafted design jewellery company for men and women.
All of our products are designed in our studio in London with unrelentless focus to detail, handcrafted using the highest quality materials, bringing you stunning pieces that will suit your style.
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Definitely appears to be a scam. They sent wrong bracelet; required me to return to a Finland address ($15 postage) which was crossed out and returned to me as if the company and address don't exist. Package opened and inspected by Homeland Security. Hmm. I received nice, prompt emails prior to my return but when it came back and I wrote, no answer. Yes, I'd say they are a scam.
I also had a long delay but found them very helpful when I persevered.Now it has finally arrived, I am very happy with the product
Avoid HeliosHD. I ordered a necklace that never arrived. When I contacted HeliosHD they refused to take responsibility for failing to deliver. I wasted AU$68 with no refund.
I ordered what I thought was the bracelet with the big beautiful turquoise stone. In my receipt,( which the photo was so small, Ididnt see the switch) they showed a much different bracelet...not the big beautiful TURQUOISE stone. The order took 2 months to arrive and it was the cheap bracelet that they pictured on my receipt. So, IT WAS A DELIBERATE SWITCH. BUYER BEWARE
I ordered 2 bracelets in July and I have not received them. I have emailed twice asking status and once asking to cancel the order. I have not heard anything back. I hope this is not a scam.
I also bought online a bracket from this company. After several months they did reply and apologise for the delay. However when it arrived the bracelet is of very poor quality and cheap.
I ordered two bracelets in June and still have not received them. I emailed the company and they answered with delays.
I would like to try to contact company but can't locate contact info. I bought as a gift for about $50 but looks like about $10.
I ordered on May 31. Still haven’t received. Tracking it and it’s been in California since July 31. I think that tracking is bogus.
I ordered two bracelets in July 19, and I still waiting!
I ordered three in mid June and I finally received them today, August 26.I had to email them in July and they replied back with the information on the tracking numbers. The bracelets were on a ship for over a month. They showed up today in small white package envelopes. It does take a long time to receive them.Email them directly, and you should get an answer by tomorrow evening. I hope this helps.
