Cybercriminals are sending out thousands of fake "Renewal Prime Membership was Canceled" emails like the one below. Therefore, recipients are asked not to click on the links in these emails because they will be taken to a fake Amazon website. On the fake website, visitors will be asked to sign-in with their Amazon account credentials. And, if they do, their account credentials will be sent the cybercriminals behind the fake emails.
This is why Amazon customers asked to go directly to www.amazon.com and sign in to their account from there, instead of clicking on a link that may take them to a phishing website.
For Amazon customers who have already been tricked by the scam, it is recommended that they change their password immediately before their accounts are hijacked and used fraudulently.
The "Renewal Prime Membership was Canceled" Scam
Re: New Invoice Transaction Payment : Renewal Prime Membership was canceled - Your payment to our merchant scheduled renew on April, 22 2020 - Informe de cuenta Actividad: Ha programado un pago a Google el 22 de abril de 2020.
Amazon.com - 2payments-updatepavmentaccnt9872@pajoheshname.com
Wed 4/22/2020 4:19 AM payment-update.4674@amazon.com; accountsupport-cs@mail.amazon.com; customerservice@hotmail.com
Please update your payment information
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Hello, Your Amazon Prime membership is set to renew on April, 22 2020 GMT. However, we've noticed that the card associated with your Prime membership will expire before your renewal date. Please click here to log-in to your account and update your default payment method information.
To prevent interruption of your benefits, we will try charging other active cards associated with your Amazon account if we can't charge your default card. If we are still unable to process the charge for your membership fee, your Amazon Prime benefits will be paused. If you have any questions and wish to contact us click here.
Thank you.
The Amazon Prime Team
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