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Fake USTech Support Emails Sent by Scammers

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Apr. 3, 2019 2019-04-03T14:28:07-05:00
Jul. 20, 2020 2020-07-20T18:08:25-05:00

Online Threat Alerts (OTA)

Fake USTech Support Emails Sent by Scammers

Online users, beware of fake US Tech Support emails like the one below, which ask recipients to call 972-924-5296 to cancel their membership. The fake emails are being sent by online scammers, therefore, recipients are asked not to follow the instructions in them.

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A Fake USTech Support Emails Sent by Scammers

From: US Tech Support - shaneron786@outlook.com

Sent: Saturday, March 30, 2019 8:50 AM

Subject: Urgent Notice - Auto Debit Transaction Alert

Auto Subscription Renewal Reminder

Dear Member,

Your US Tech Support Protection Plan membership is set to renew on Mar 30 2019.

Because your account is set to auto-renew, we will automatically process your next payment on Mar 31 2019. We will process the payment through Authorize.net.

You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To STOP please call us at 972 924 5296 to cancel your membership.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.

Kind Regards,

USTechSupport / RealDefense, LLC

972 924 5296

Customer Service and Sales

Mon-Fri: 8am to 8pm Eastern

Sat-Sun: 10am — 7pm Eastern

Recipients of the fake emails who were tricked into disclosing their credit card information to the scammers are asked to contact their banks for help because their cards are used fraudulently.

The legitimate USTech Support is located at www.ustechsupport.com, where their contact number and email can be found if you need to reach them.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search engine. Search

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Comments, Answers, Reviews or Questions

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Comments (32)

Oct. 21, 2020 at 3:04 PM by an anonymous user from: Olney, Maryland, United States

Essentially the same letter - different phone, different "from" e-mail, but gives a Denver address (which happens to be in the same building as the Elway Restaurant). I enjoy calling back and yanking their chain, throwing them off their game, but you can't get past their answering machine - oddly, they've never called me back 😁 💀

Oct. 9, 2020 at 7:05 PM by info

SCAMMER! You're reported to authorities.

Wednesday, October 7, 2020

Tech Support Expert <raohyzzsy9207@gmail.com>\

Dear Customer,

Invoice No. TSE6TDGGN

Product : Tech Total License 2 Years

Amount : 169 USD

Date: October 07 2020

First and foremost, we want to thank you for your continued investment with Tech Support Expert. Without your loyalty and support, we would not be able to continuously provide our members with valuable benefits and actively develop our industry. Put simply, you make what we do possible.In case you don't want to continue with us then make sure you call us on 786 633 2408 before October 08 2020 to avoid any recurring payment.

Can you believe that it’s been 2 Years since you first joined? Since that time, your membership has enabled great benefits for your personal computer.

We hope you’ve been able to personally benefit from your membership with Tech Support Expert. If not, let us fix that right away! Call our customer service at 786 633 2408, to see how we may better meet your needs.

If, like most of our members, we hope you are satisfied with your membership. Your early renewal will help us plan for next year’s continues service. Make sure to let us know if you have any suggestions. We’d love to hear your feedback!

Regards,

Tech Support Expert

6700 Pacific Coast Hwy, Long Beach, CA 90803, United States

786 633 2408

Issues with this transaction?

You have 24 hours from the date of the transaction to open a dispute.

For assistance Call 786 633 2408

Jul. 20, 2020 at 6:09 PM by info

Received this email today. Never heard of them before. I called them and they said if I want to cancel I would need to download their form. The lady was a foreigner and very hard to understand.

When she started giving me instructions as to what I need to do with my keyboard I hung up the phone knowing it is a scam.

From: <marcellus@ustechsolution.co>

Date: Monday, July 20, 2020 at 12:18 PM

To: <undisclosed-recipients:;>

Subject: computer renewal

Dear Member,

Your US Tech Support Protection Plan Membership set to renew on July 20th 2020.

Because your account is set to auto renew, we will automatically process $399.99 charge on July 20th 2020

You do not need to take any action, we just wanted to let you know.

Thank you for your support and have a great day

To CANCEL please reach us at 2604687838 to discontinue

NOTE: THIS IS A SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP.

Kind Regards,

US Tech Support

Customer Service

Phone: 2604687838

Mon-Sat : 08:00 AM – 08:00 PM

Sunday Closed

@Copyright Reserved US Tech Support LLP

Jun. 29, 2020 at 7:29 PM by info

"From: "US eTechSupport" <anthonyosler741812@gmail.com>

Subject: Auto Renewal Subscription Alert

Date: June 29, 2020 at 6:50:23 AM PDT

Subscription Renewal Reminder

Dear Member,

We'd like to take this opportunity to thank you for your support over the past 12 months. We value all contributions to US TechSupport Maintenance Plan, and memberships make up the lifeblood of our organisation. Your involvement is extremely important to us and very much appreciated.

That said, we know you're busy and just wanted to take this time to remind you that your membership with US Tech Support Protection Plan will expire on June 29 2020.

If you're still deciding whether or not to renew, or just haven't gotten around to it yet make sure you call us 786 633 2408 cancel your subscription with us to avoid recurring charges taken out of your account.

In case you don't want to continue with us then make sure you call us on 786 633 2408 before June 30 2020 to avoid any recurring payment.

If you are unsure please call us at 786 633 2408 to stop your membership.

THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE CALL US TO CANCEL.

We hope that you'll take this time to renew your membership and remain a part of our community."

Here is another scam.

Jun. 25, 2020 at 6:44 PM by info

Here is another scam:

- Forwarded Message -

From: eTech Support US <lockettpritchettop@gmail.com>

Sent: Thursday, June 25, 2020, 08:20:34 AM PDT

Subject: Payment For Upcoming Contract

Auto Renewal Reminder

Dear Member,

Your US Tech Support Protection Plan membership is set to renew on June 25 2020.

Because your account is set to auto-renew, we will automatically process charge on June 26 2020.

You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 270 775 4284 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

US Tech Support

Customer Service

Phone - 270 775 4284

Mon-Sat : 10:00 AM – 04:00 PM (EST)

Sunday Closed

@ Copyright Reserved US TechSupport LLP

Jun. 16, 2020 at 10:16 AM by an anonymous user from: Conway, South Carolina, United States

Pretty obvious this is a scam. Only wish I could have reported this to the police.

May. 4, 2020 at 9:57 AM by info

"From: U S Tech Support <billing@ustechsquads.com>

Date: May 4, 2020 at 6:11:43 AM MST

Subject: Uh-Oh Your Subscription Is Expiring Today!

Auto Subscription Renewal Notice

Dear Member,

Your US Tech Protection Plan membership is set to renew on May 04 2020.

Because your account is set to auto-renew, we will automatically process charge on May 05 2020.

You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 972 430 3126 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

Real Defence LLC

Customer Service

Phone - 972 430 3126

Mon-Sat : 08:00 AM – 04:00 PM (EST)

Sunday Closed

@ Copyright Reserved Real Defence LLC"

Here is another scam.

Apr. 13, 2020 at 11:02 AM by info

"I received an e-mail stating that my US Tech Support was going to charge my debit card on 14 April 2020. Yes, I called the number could hardly understand the person on the other end of the line. Yes, I gave him my e-mail address plus my home address. As soon as he said for me to start my computer I hung up. I knew it was a scam."

Received via email.

Feb. 24, 2020 at 1:02 PM by an anonymous user from: San Jose, California, United States

I got it this afternoon with the expiration to be today. Of course all the phone numbers are different in these reports so I can only assume this is false. I'll be on the lookout.

Jan. 9, 2020 at 1:37 PM by an anonymous user from: Delton, Michigan, United States

I received this same email today, with today's and tomorrow's dates and a different phone number. Has anyone actually had them make a fraudulent charge? I will of course watch my credit cards.

Nov. 13, 2019 at 10:20 AM by an anonymous user from: Burien, Washington, United States

I received this email this morning:

Subject - Auto Debit Transaction Alert

Dear Member,

Your US Tech Support Protection Plan membership is set to renew on November 13 2019.

Because your account is set to auto-renew, we will automatically process charge on November 14 2019.

You do not need to take any action; we just wanted to let you know.

Thanks for your continued support and have a great day.

To cancel please reach us at 251 207 4281 to discontinue.

NOTE: - THIS IS SYSTEM GENERATED EMAIL ANY REPLY TO THIS EMAIL WILL NOT CANCEL YOUR MEMBERSHIP. PLEASE REACH US TO CANCEL.

Kind Regards,

US TechSupport

Customer Service

Phone - 251 207 4281

Mon-Sat : 10:00 AM – 04:00 PM (EST)

Sunday Closed

@ Copyright Reserved US TechSupport LLP

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