The fake "AT&T Email Has Been Disabled" email message below, which claims recipients' AT&T email account has been disabled due to a shutdown request, is a phishing scam being used to target AT&T customers. The phishing email message, which also claims that if the recipients do not cancel the deactivation request, their accounts will be permanently closed, is being sent by cybercriminals to trick AT&T customers into clicking on the link in it. The link in the email message goes to a fake AT&T website that will ask visitors to sign-in. Once visitors attempt to sign into the fake website with their AT&T credentials, the information will be sent to the cybercriminals behind the phishing scam.
The "AT&T Email Has Been Disabled" Phishing Scam
From: Yahoo/at&t <yahoonotifyme@alert.com>
Sent: Monday, October 21, 2019, 10:53:38 AM CDT
Subject: Your email has been disable
AT&T Mail
Dear User,
Our record indicates that you recently made a request to shutdown your email. And this request will be processed shortly.
If this request was made accidentally and you have no knowledge of it, you are advised to cancel the request now
Cancel De-activation
However, if you do not cancel this request,your account will be shutdown shortly
and all your email data will be lost permanently.
Regards.
Email Administrator
This message is auto-generated from E-mail security server, and replies sent to this email can not be delivered.
Once the cybercriminals have received the stolen AT&T credentials, they will use it to hijack their potential victims’ accounts and use the accounts fraudulently. This is why AT&T customers should never click on links in email messages to sign into their accounts, they should instead, go directly to https://www.att.com/ and sign into their email accounts from there. If there is someone that needs to be done their accounts, they will be notified after signing in.
AT&T customers who have been tricked by the phishing scam are asked to contact AT&T for help.