Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Netflix Your Account is on Hold Scam
Netflix Your Account is on Hold Scam

Netflix users who have received the fake "Your Account is on Hold" email below, which asks them to update their payment details, are asked to delete it and should not follow the instructions in it. This is because the email is a phishing scam sent by cybercriminals to steal their Netflix account credentials (user names and passwords). And, once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts and hijack them.

The "Netflix Your Account is on Hold" Scam

Netflix <cswomenwear0244@destirayoodu.com>

Tue 10/15/2019 8:27 PM

Netflix

[!!]Your account is on hold.

Please update your payment details

Hi ,

We're having some trouble with your current billing information. Would you like to retry running your card again?

Your Card

VISA:

Subscription Type

Monthly

RETRY PAYMENT

ENTER NEW PAYMENT METHOD

Need help? We’re here if you need it. Visit the Help Center or contact us now.

–Your friends at Netflix

Netflix users should never click on a link to sign into their online accounts. They should always go directly to https://www.netflix.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help.

3

Comment sectionComments / Answers (3)

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Comment count 3

by info

Another scam:

"From: NetfIix Q1rxmjZZUWtN8rH-6NqiE1PwTbnU87fc-vGsXG9yY-73624845.darus.xyz
Sent: Mon, Mar 1, 2021 10:42 pm
Subject: NetfIIx ID Suspended

Yоuᴦ аccоuոt іѕ оո hоΙd .
РΙeаѕe uраte уоuᴦ рауmeոt detаіΙѕ.gwVGjxj

Hello Customer,

We'ᴦe hаvіոց ѕоme tᴦоubΙe ԝіth уоur curreոt bіΙΙіոց іոfоᴦmаtіоո. WоuΙd уоu Ιіke tо retrу ruոոіոց уоuᴦ ⅽаᴦrd аցаіո?v7477JHpm
gwVGjxj
ՍРdAТE РAYMENТ AⅭⅭOՍNТ
Need help? We’re here if you need it. Visit the Help Center or contact us now.
–Your friends at NetflixgwVGjxj
Questions? Call 007-803-321-2130"

Delete


by info

"From: payment-billing.netflix.com - n9am9neoti-n9am9neoti.com
Sent: Thursday, January 28, 2021, 11:16:14 AM EST
Subject: Important : Youг Netflix account is suspended. #N9AM9NEOTI

Your Account Is Now On Hold

Hello,

Uh oh! We weren't able to process your payment. To keep enjoying everything that Netflix has to offer, please update your billing details.

Update Your Billing Details
Thank you for using Netflix, and we hope to have you back soon!

If you have any questions, please Contact Support.

Sincerely,
The Netflix Team"

Here is another scam.

Delete


by an anonymous user from: Sandton, Gauteng, South Africa

"From: anything-wipei.com.ar


Please update your payment details
HI Customer,
We're having some trouble with your current billing information. Would you like to retry running your card again?


Subscription Type
Monthly"

Received this scam.

Delete



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