Capital One customers who have received the "Capital One MasterCard Credit Card Limited" email below, which claims that their MasterCard has been limited because there was a problem confirming its information, should delete the same email and not follow the instructions it. This is because the fake email is being sent by cybercriminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
The "Capital One MasterCard Credit Card Limited" Phishing Scam
From: Capital One <account.odnczpdpyc@review.com>
Sent: Friday, August 4, 2017 8:51 AM
Subject: Notification
Dear,
Date and Time: On August 4, 2017,
We had trouble confirming the information on your Capital One MasterCard Credit Card.
We recently reviewed your account, and we need more information to help us provide you with secure service.
Until we can collect this information, your MasterCard will remain limited.
Start Verification and follow the instructions required.
We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection.
CapitalOne Bank Support
Copyright © 2017 Capital One Bank . All rights reserved.
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cybercriminals.