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Feelhearts is an Untrustworthy Online Store

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Dec 9, 2018 2018-12-09T20:29:16-05:00
Dec 9, 2018 2018-12-09T20:31:31-05:00

Online Threat Alerts (OTA)

Feelhearts is an Untrustworthy Online Store

Feelhearts located at feelhearts.com appears to be an untrustworthy Chinese online store. Online shoppers run the risk of receiving counterfeit or knockoff products, or nothing all from this suspicious online store selling coats, bags, shoes and other clothing items at ridiculously low prices.

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Feelhearts at feelhearts.com

Company: PHIGO INT'L HOLDING (ASIA PACIFIC) LIMITED

Phone: 852 5935 8201

Email: service@arshirly.com

Address:

MATTE ECOMMERCE CO., LIMITED 48 Charlotte Street, London, Greater London, England, W1T 2NS

Unsatisfied customers who are unable to get their money back from Feelhearts are asked to contact their bank and open a dispute to have their money refunded.

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Comments, Answers, Reviews or Questions

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Comments (17)

Jul 19, 2022 at 9:56 PM by an anonymous user from: Spring Branch East, Houston, Texas, United States

I'm very glad I googled FreeHeart before I responded to their last email.

Ordered two sets of dice back in April and finally received my merch at the end of May. It was so shoddy and nothing like the website description, so I immediately contacted the seller to get a return label so I could send them their c**p back and get a refund.

They offered my 5% of my total, then took their website down, so I had no way of contacting them. Thankfully, it was a credit card, so I disputed the charge and got my money back in June. Today (July), I received a very vague email from FreeHearts claiming the same as other folks have posted above - that I need to make the payment or they will sue.

I replied with a request to know the details of the transaction they're talking about since my original business wasn't with FreeHearts, and their reply was to offer me a 50% discount as long as I paid the other 50% to their company paypal account. Aside from all the misspellings in the email (an obvious sign), the "company" account looked like a personal email.

I just replied again to tell them to send me a return label instead of the 50% and I'll just send their c**p back. Should be interesting to see what response I get...

Feb 24, 2022 at 5:23 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I wanted a set of League of legends Kindred mask necklaces for me and my husband and received half the number of necklaces promised and the one necklace that did arrive wasn't even kindred or league of legends related. It was an "I love you" in every language necklace. What!?

Feb 16, 2022 at 11:16 AM by an anonymous user from: Troup, West Point, Georgia, United States

I received an email with tracking information (click this URL) and I did not order anything so was suspicious.

Aug 12, 2021 at 8:22 AM by an anonymous user from: Washington Township, Kansas City, Missouri, United States

FRAUD! FRAUD! FRAUD! This company sent me the biggest piece of broken garbage. I filed a dispute with PayPal and was refunded my money. These people then sent me an email threatening to sue if I didn’t pay them their money back. Beware ordering anything from China as it could be these crooks!

Jul 13, 2021 at 10:22 PM by an anonymous user from: Bank of America Stadium, Charlotte, North Carolina, United States

Scammers! I ordered a ring from them recently and was charged twice. I asked for a refund on the overcharge they offered me 5% and a free mask. I reported to paypal and then they repeatedly sent me emails asking me to close the case and they'd refund me. I said no I want my refund but they kept sending same response over and over. They threatened to not send my order the one that I'd paid for already so I kept case open with paypal and they refunded me for the extra charge. I'll probably take a loss on my order but never again! Then they just sent me a email asking me to give them their money back, DO WHAT!I was charged twice so they owed me and wouldn't refund and not sending the order I paid for! DO NOT ORDER FROM THESE SCAMMERS!

Jun 18, 2021 at 1:31 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I purchased from them (used PayPal thankfully) got a BROKEN heart necklace that looks like it was literally cut with something then put into the box. Which arrived in perfect order. I emailed the company to which I got nowhere (who knew right) So escalated it to PayPal, won called to see how I needed to ship it back as the address they sent to me to mail it back to DID NOT REGISTER TO ANY ADDRESS IN THE POSTAL SYSTEM. When I called PayPal about it, they refunded my money without me having to send it back. I just got a letter from this "company" threatening to sue me over this...uhm NO take that up with PayPal. DO NOT WASTE YOUR TIME!

Jun 17, 2021 at 9:37 AM by an anonymous user from: Brisbane City, South Brisbane, Queensland, Australia

100% scam sites, do not buy from them

Jun 1, 2021 at 3:17 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

After 2 weeks of the ring the stones fell out, they offer me 10% of the $20 return fee. Should have known it was poor quality. I wouldn't suggest ever ordering from here.

May 18, 2021 at 9:53 AM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

I never received my order!~ It has been three weeks! I paid for it. I am a criminal prosecutor. Send it or I will shut you down. debbiemccm@gmail.com

Mar 16, 2021 at 7:53 AM by an anonymous user from: Dubai, Dubai, United Arab Emirates

I ordered a chain with figures engraved with my kid's names however I received finally the parcel after waiting for more than two & half months. It was so disappointing as the material is not as described on their website. It is not gold belated silver (not attested silver). The engraved names are very small that can hardly be seen on the figures. It does not worth the cost & time of waiting till receiving.

I will not recommend you to anyone. Totally agree that it was a scam website

So much disappointing 😔

Oct 16, 2020 at 12:09 AM by an anonymous user from: Saint Helier, Jersey

Agree, this is a scam. I experienced similar when ordering a mask. Do not make the same mistake.

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