The "SunTrust Email or Phone Number Change Confirmation" Phishing Scam
SunTrust Bank customers are asked to be aware of fake "SunTrust Email or Phone Number Change Confirmation" notifications like the one below. The fake notifications are phishing scams being used by cyber-criminals to steal personal and banking information. The links in the fake messages go to phishing websites, looking like SunTrust Bank’s website, where visitors will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cyber-criminals behind the scam, who will use it to gain to access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.
The "SunTrust Email or Phone Number Change Confirmation" Phishing Scam
From: SunTrust Bank newsfeed@suntrust.com
Sent: Saturday, November 17, 2018 10:48 AM
Subject: Email / Phone number change confrimation from SunTrust.
Please add suntrust@suntrust-mail.com to your address book or safe list.
SunTrust
You have opted to receive alerts regards SunTrust account activities:
Email / Phone Number Change Confirmation
If you didn't initiate this change, sign in below and review settings and profile
Sign on to Online Banking
It is important for internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.
For example:
SunTrust’s customers should go directly to https://www.suntrust.com/ in their web browsers or search for “SunTrust Bank” using a popular search engine.
And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.
Recipients of the phishing SunTrust email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact SunTrust Bank immediately.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.