The email below, which claims the recipients' Capital One account has been locked is a scam. Therefore, Capital One's customers who have received similar emails are asked to delete them. This is because the email messages are fakes and phishing scams that are being sent by cybercriminals to trick you into clicking on the link within them, which goes to a phishing website that will steal your online banking accounts’ usernames and passwords. The phishing website was created to look exactly like the legitimate Capital One’s website, to trick Capital One customers into believing that they are signing into their accounts on the legitimate Capital One's website.
The "Capital One You Have Been Locked out From Your Account" Scam
Subject: You have been locked out from your account
From: "Capital One.com"
Date: Tue, October 2, 2018 11:27 am
You have been locked out from your account
Hello,
You have been locked out of your account because of unusual account activities on your card ending in ****.
We you need to do?
We have locked access and deactivated your card/account. To be able to use your card/account again please click on the Reactivate My Account button and validate your correct account information immediately
Re-activate My Account
Capital One’s customers who attempt to sign into the fake and phishing website, will unknowingly send their banking online account credentials to the cybercriminals who have created the fake website. Once the cybercriminals have gotten their potential victims’ Capital One account usernames and passwords (credentials), they will gain access to their accounts, steal their money and use their accounts fraudulently, which will be traced back their victims who may get arrested for something they know nothing about. Therefore, Capital One’s customers who have been or think they have been tricked by the phishing email message above, or others similar to it, should contact Capital One immediately for help.
Capital One customers are advised not to click on a link to sign into their accounts in email messages, even if the email messages that contain the link appear legitimate. They should instead, go directly to www.capitalone.com and sign-in from there. This will prevent them from clicking on links in fake email messages that go to a phishing website that steals personal information, financial information, or account credentials. Once they are signed into their accounts, they will be notified of changes, updates or important things they need to do.