Capital One customers who have received email or SMS text message verification alerts like the one below, which claim that their accounts need to be verified or else they will be suspended should be deleted and the instructions in them should not be followed. This is because the messages, like the one below, are being sent by cybercriminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
A Sample of the "Capital One Verification Alert" Phishing Scam
From: Capital One [marci.ybarra@uwfoundation.wisc.edu]
Sent: Monday, September 25, 2017 3:07 AM
Subject: Capital One Verification Alert®
Visit Capital One
Dear Esteemed Customer,
Thanks for Choosing Capital One. we have carefully select your Check Card account for security Verification up-to-date
please review your account information (s) for security pre-cautions
hxxps://secured0.capitalone.com/log-on
This message alert relates to your particular account,and it is for one-time verification process do not ignore
Thank you for being a Capital One customer.
© Capital One 1999 - 2017 . All rights reserved.
Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications, if there are any. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cybercriminals.