"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams

Branch Banking and Trust (BBT) Urgent Alert Regarding Your Bank Account Phishing Scams

Branch Banking and Trust(BB&T) customers are asked to be aware of phishing email messages like the one below that claim that Branch Banking and Trust has detected an irregular activity on their accounts. The phishing email messages then claim that the recipients need to click on a link to restore their accounts. But, the link will only take the recipients who have clicked on it, to a phishing website, looking like Branch Banking and Trust’s website, where they will be asked to sign-in with their account credentials. Once the victims enter their account credentials on the fake website, it will be sent to the cybercriminals behind the scam, who will use it to gain access to their victims’ accounts, where they will steal the victims’ money and use their accounts fraudulently.

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A Sample of the Phishing Branch Banking and Trust (BB&T) Email Message

From: BB&T Online <ScottYancey@yanceyco.com>

Sent: Sat, Jul 1, 2017 9:24 pm

Subject: Urgent: Alert Regarding Your Bank Account !

© 2017, Branch Banking and Trust C

Dear Customer

As part of our commitment to help keep your account secure. We have detected an irregular activity on your account

Please click on the following link and follow the instructions.

Online Banking

We are here to assist you anytime. Your account security is our priority.

Thank you for choosing BB&T Bank.

Sincerely,

© 2017, Branch Banking and Trust Company. All Rights Reserved.

It is important for Internet users to remember that they should never click on a link to sign into their online accounts, especially links in email messages. The safest way to sign into their online accounts is to go directly to their online account providers’ websites, by typing the addresses of the websites in their web browsers or using a popular search engine to find the websites.

For example:
BB&T’s customers should go directly to “https://www.bbt.com/” in their web browsers or search for “Branch Banking and Trust” using a popular search engine. And, if there is something wrong with their accounts or there is something that they need to do, they will be notified right after signing in.

Recipients of the phishing BB&T email, who have clicked on the link and have attempted to sign into the phishing website with their accounts’ credentials, should change their passwords and contact Branch Banking and Trust immediately.

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Comments(6)

Oct 20, 2019 at 10:32 AM by
"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams
an anonymous user from: Ridgeland, Mississippi, United States

I don’t have an account. Has someone stolen my identity?

David D.

Delete

Oct 20, 2019 at 4:22 PM by
"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams
info

I do not think so. The scammers may have gotten your email address and are randomly sending emails to their potential victims, hoping they take the bait by clicking on the link in the email.

Delete

Oct 21, 2017 at 10:55 AM by
"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams
info

Received via email:

"I’m not a BB&T customer but I received this iMessage on my phone from 345311663@vzw.com. Please investigate.

(BB&T Bank Important Alert Please Call: 6104987102.)"

Delete

Oct 24, 2017 at 3:25 PM by
"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams
an anonymous user from: New York, United States

I got the same alert, I am sure it is also fraudulent because they direct you directly to a second voicemail that asks for sensitive information that the bank already has.

Delete

Oct 21, 2017 at 7:20 AM by
"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams
an anonymous user from: Radnor, Pennsylvania, United States

On Oct 20, 2017, my husband and I got messages on our iPhones:

"BB&T Alert

please call 610-487-7103"

BB&T is our bank. I called bank customer service and talked to the fraud department. They told us it was a phishing scam.

I then googled the phone number in the message. It belongs to XO Communications a subsidiary of Verizon.

Can you tell us more?

Ellen.

Delete

Oct 21, 2017 at 10:14 AM by
"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams
info

The number is a Non-Fixed VoIP phone number being used by scammers. Because the number is VoIP (Voice Over Internet Protocol), this means the scammers operating the number can be anywhere in the world.

Delete

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"Branch Banking and Trust (BB&T) Urgent Alert Regarding Your Bank Account" Phishing Scams