Apple iTunes Store Payment Cancellation Scams

Apple iTunes Store Payment Cancellation Scams

Apple customers are asked to be aware of fake email invoices (see below), which claim that they have purchased products or make payments from the iTunes store, and if they did not authorize the purchases or payments they should visit iTunes Payment Cancellation. The fake email invoices are being sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link in the fake email invoices, they will be taken to a phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

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Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

An "Apple iTunes Store Payment Cancellation" Scam

From: Apple lD - noreply.apple2@haidarax4penn.com

Sent: Tue, Jul 11, 2017 1:03 am

Subject: Invoice : Receipt from Apple Store #186160095608

Tax Invoice

APPLE ID BILLED TO

Iphone 6s TOTAL $72.99

DATE 10 JULY 2017

ORDER ID

MNQHY700KK DOCUMENT NO.

186160095608

App StoreTYPE PURCHASED FROM PRICE

LINE, 3300 LINE Coin LINE, 3300 LINE Coin

Report a Problem In-App Purchase Iphone 6s $72.99

TOTAL $72.99

If you did not authorize this purchase, please visit iTunes Payment Cancellation.

Recipients of the email voices claiming that they have ordered a product they did not, and who have clicked on the link in them, should change their Apple password and contact Apple Support for help. And, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages, and text messages to sign into online accounts.

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Comments(349)

Jan 16, 2021 at 1:44 PM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Factoria, Bellevue, Washington, United States

I was just sent this scam, and came close to clicking on the link. However, being cautious, I read through the invoice and found misspellings and bad grammar. This was a give away that something was not right and the sender was likely not legitimate.Thank You for the insight into this scam.

Delete

Jan 2, 2021 at 4:02 AM by
Apple iTunes Store Payment Cancellation Scams
info

"From: "AppIe Store" <tfi24k2zvek@everoncevit.com>

Subject: Re [ Payment Complete ] Thank you for purchasing the product in the App Store, at December, 31 2020 PST. Order : 28985435 [FWD]

Date: 31 December 2020 9:49:34 pm NZDT

To: no-reply.32746095@web.appsupport.world

Thank you for your purchased,

Date and time : December, 31 2020 PST

Item : Ragnarok M Eternal Love ( BIG CAT COIN )

Price : $23.99

See receipt details on file attached

Best Regard

App Store"

Here is another scam.

Delete

Sep 1, 2020 at 8:21 AM by
Apple iTunes Store Payment Cancellation Scams
info

"From: Apple ID <appleasgfasdqwdqwdqw@dvdshfkjewghjfgwejhfegwjhfewgewgew.dawdasw.org>

Date: 8/30/20 6:23 PM (GMT-06:00)

To: mail.receiporder@payment-store.com

Subject: Re: [ Update Your Billing ], [ Clash Royale - Barrel of Gems ], Auto-Billing Membership on the App Store, New Order Renewal Statement On, Sunday, August 30, 2020 [FWD] [ Receipt - Order Invoice HKNEVB90IOC ]

Hello,

Dear customer.

Thank you for purchasing items in our App Store, [Clash Royale - Barrel of Gems] [e-Receipt_HKNEVB90IOC]

Date And Time: 6:43 PM

Sunday, August 30, 2020 (EDT)

Time in Washington, DC, USA

Billing will be automatically charged to the credit card, if you don't feel like making a purchase, cancel the order and fill in your account personal data within 24 hours

Regards,

App Store."

Here is another scam.

Delete

Nov 6, 2020 at 11:50 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: E1, London, England, United Kingdom

Does anyone know if the attached PDF from this scam email has any malware?

Delete

Jul 28, 2020 at 4:11 PM by
Apple iTunes Store Payment Cancellation Scams
info

"From: romano2.activehosted.com@s14.avl3.acemsrvc.com <romano2.activehosted.com@s14.avl3.acemsrvc.com> on behalf of AppStore <support@gift.com>

Sent: Tuesday, July 28, 2020 9:37 AM

Subject: Re: Thanks for your purchased

Invoice

Gift to

BILLED TO

App Store()

Invoice Date

28 July 2020

Order ID

IOK88S09841 N. DOCUMENT

157288894885

App Store PRICE

GIFT: iCloud Storage 1TB

Email Delivery

renewal on 27/08/2020

Cancel now> € 17.49

TOTAL € 17.49

Get support for subscriptions and purchases. Visit to Support ."

Another scam.

Delete

May 25, 2020 at 2:35 PM by
Apple iTunes Store Payment Cancellation Scams
info

"I received this email today I have no idea what the product. It looks like a scam email, I have had two more today one for Santander and Amazon, I am not in the best of health and it is causing me great anxiety. Thank you for raising awareness about these different scams. Anne

- Original Message -

From: "Apple" <Support@Apple.com>

Sent: Monday, 25 May, 20 At 14:21

Subject: [INVALID SENDER] Invoice: Payment confirmation (order number #MT4G9Q2Q9V)

Apple Receipt

APPLE ORDER

79538744

BILLED TO

Debit Card

Date: 26 May 2020

ORDER ID

MT4G9Q2Q9V DOCUMENT NO.

188268905673

App Store Price

PUBG MOBILE, PUBGM PrimePlus(1 Year) (Auto-Renewal)

PUBG MOBILE, PUBGM PrimePlus (1 year) (Automatic renewal) (yearly)

Extended: 25 May 2020

79538744

Report Problem £ 99,98

TOTAL

£ 99,98

Privacy: We use Id Customers To provide reports to developers.

If you do not make this payment please . Visit Apple Support.

Learn how To Manage Password Preferences For purchases in iTunes, Apple Books, and the App Store."

Received via email.

Delete

May 28, 2020 at 1:05 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Leighton Buzzard, England, United Kingdom

I received exactly the same email yesterday, even the same order number; only the date was updated. It is cunningly designed to make you click the link: "If you do not make this payment please. Visit Apple Support."

Delete

May 27, 2020 at 11:19 AM by
Apple iTunes Store Payment Cancellation Scams
an anonymous user from: Teddington, England, United Kingdom

I had the same email.

Delete

Apr 9, 2020 at 4:35 PM by
Apple iTunes Store Payment Cancellation Scams
info

"From: App Info <automated-certificatemessage-accounts-user-access-625327-27812@problemdata-solved.com>

Sent: Friday, 10 April 2020 3:52 AM

To: noreply@apple.com <noreply@apple.com>; device@apple.com <device@apple.com>

Subject: Reminder : 【 Checked Your Order 】 Thank you, your order Item in progress 【E-Payment Confirmation】 Last Booking : Your Transaction has been Success Full Payment - We've shipped order on : 04/10/2020. [FWD]

Thank You.

You successfully Made a payment from Merchant information Smule sing, on App Store.

Notice Payment, Please update your account payment if you dont buy anything on this application. More information please click our attachment files.

Order Number: E-65444123

Order Date: Friday, 10 April 2020 [EDT]

Item Harga

VIP SMULE MAGIC ( 1 Month All Access Pass ) $ 21.76

Tax $ 0,00

Total: $ 21.76

Payment Method:

Card/CrediCard"

I received this scam.

Delete

Dec 21, 2019 at 12:31 PM by
Apple iTunes Store Payment Cancellation Scams
info

I received this suspicious-looking email. I have never received anything like this from iTunes so I am reporting it.

Thank you.

Joanne

- Forwarded Message -

From: Auto Renewal <daniloreno@hotmail.com>

Sent: Wednesday, December 18, 2019, 09:30:50 AM PST

Subject: lTunes Item #DSF452SDFL5M6

Apple Receipt

DSF452SDFL5M6

APPLE ID

jotsu08@sbcglobal.net BILLED TO

jotsu08@sbcglobal.net

DATE

Dec 18, 2019

ORDER ID

DSF452SDFL5M6 DOCUMENT NO.

962344898502

App Store PRICE

Spotify: TV, Movies and More, (Automatic Renewal)

Subscription, (Automatic Renewal) (Yearly)

TOTAL $82.88

You can easily cancel your renewal at any time and refund: Get Action

Delete

Dec 19, 2019 at 6:02 PM by
Apple iTunes Store Payment Cancellation Scams
info

Here is another scam

- Forwarded message -

From: A‎‎‎‎‎‎p‎‎‎‎p‎‎I‎e‎‎ ‎l‎‎‎‎D <mailapps-srzqht6h0ua@variantfixture.com>

Date: Monday, December 16, 2019

Subject: RE : [ Daily Report ] Thanks you for order us 'iTunes item' Monday, December 16, 2019 ABOWDKYR / Vorwärts: Re: Latest! Wir haben Ihre Bestellung Mobile Legends am ... versandt. Montag, 16. Dezember 2019. [FWD]

To: user-73829323@email2.apple.com

Receipt

Receipt

APPLE ID

PAYMENT: Credit Card TOTAL $53.35

INVOICE DATE 16 December 2019

SEQUENCE NO. 1-50260775

ORDER ID IN92442581081

DOCUMENT NO. 5026077550260775

iTunes Store

TYPE PURCHASED FROM

PRICE

iTunes New 2019

December 15, 2019

Write a Review Report a Problem

Purchase In-App

Apple Store $49.00

Subtotal $49.00 Tax $0.00

VAT charged at 20% $4.35

TOTAL $53.35

If you did not authorize this purchase, please visit the iTunes Payment Cancellation Form

Delete

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Apple iTunes Store Payment Cancellation Scams