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Kroger Secret Shopper Phishing Email Scams

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Jun. 16, 2017 2017-06-16T00:13:28-05:00
Sep. 1, 2018 2018-09-01T12:21:01-05:00

Online Threat Alerts (OTA)

Kroger Secret Shopper Phishing Email Scams

Online users, be aware of Kroger secret or mystery shopper email messages like the one below, which claim that the recipients have a mystery or secret shopping assignments in their areas and are asked to participate. The email messages are fraudulent, therefore, recipients of the same email messages should not respond to them with their personal information or any other information that is requested by the senders. The fake email messages are being sent by scammers/cybercriminals.

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The victim of this scam will be provided with a fake or counterfeit check (cheque) and is advised to cash it and then asked to use some of the proceeds to do some form of mystery shopping. Also, the victim may be asked to take part in surveys or other promotional services. But, the counterfeit check will bounce and the victim who cashes the check will be held responsible for the money lost in the transaction and any additional fees imposed by his or her bank. They may even get arrested for fraud.

Remember, never send your personal information to anyone in an email message or send money to someone who contacted you via unsolicited email messages.

The Fraudulent Kroger Mystery or Secret Shopper Email

Subject: Job Opportunity

From: Mendoza027@cbxhub.gcrieber-shipping.no

Become A Kroger Shopper.

We are looking for people to apply for positions in our team as a secret customer.

How it works :

Register and if you are selected, you will receive $100 for shopping at Kroger, affiliates or at competition stores.

Send us your feedback for your Kroger shopping experience.

Your review will make a difference for providing better services and products.

Secret Shoppers are selected randomly every week and if selected, they will be contacted via phone or email.

You will be paid with amounts between $200-400 per assignment.

You can shop any products you want at your designated store.

No experience, fees or interview are required.

Tips and training will be provided for free to our shoppers.

A secret shopper career can be very exciting and for those who love to shop it's the perfect job that offers fun assignments and flexible schedules.

Your contribution will bring improvement in the services offered to our clients.

Send below information to get started :

Age & Gender:

Address Line:

State,City,Zip:

Phone:

Thank you for your participation and being here with us.

Sincerely,

The MS applications team

(C) 2017 SR & I. All rights reserved.

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Comments (108)

Sep. 16, 2020 at 10:05 AM by an anonymous user from: United States

Is this above email information a scam?

Sep. 12, 2020 at 9:41 AM by an anonymous user from: Henderson, Nevada, United States

I also got one of these.

came priority mail from karlene rodriguez, 9731 hemlick st, garden grove, ca 92840. the check is for $2950 from BB&T bank. it says purchaser 'noah andrew weis' in the memo line. issuing branch: 2774007-lexington kentucky - nicholasville r.

a letter was enclosed that read: the check you just received is for the fulfillment of your first retail survey task. kindly send me an email to confirm you received this check (michaelflores2395@gmail.com) and further instructions will be sent back to you.

I did none of that, however I received this email:

Hello,

Attached is the Instruction you are to follow.Do get your surveys done so more assignments will be sent to you.

Regards,

Michael

and here are the included instructions:

KROGER INSTRUCTIONAL MEMO

The check you just received is for the execution of your first shopping assignment so have fun, make money and help us improve customer service on a global level. The package entails a check of $2,950.00, This will cover all expenditures, including evaluation, shopping and your compensation (salary=300.00) for these surveys. You are to complete your evaluation as soon as possible.

PLEASE READ CAREFULLY AND MAKE SURE THAT YOU UNDERSTAND CORRECTLY AND PERFORM ALL TASKS BELOW:

• Confirm the receipt of package.

• Amount Received, Your Phone number and estimation time to complete your Evaluation.

• Deposit the check with any options that your bank offer: ATM deposit, Mobile Deposit or Bank deposit. •DEDUCT YOUR PAYMENT OF $300

YOUR FIRST ASSIGNMENT

1st Assignment

You are to make a purchase of any item worth $100 from any Kroger location in your area (to be kept by you) and is now your duty to take note of the following activities at the location.

i) How long it took you to get services.

ii) Ambiance/Outlook of the Shop/Outlet iii) Customer service professionalism 2nd Assignment

EBAY GIFT CARD ASSIGNMENT (Steps to Take)

You are to evaluate any two/three POST OFFICE near you that sells EBAY GIFT CARDS .

*Pick $500 denominations or any lower denominations available.You are to purchase $1,500 at the first location and $1,050 at the 2nd location but incase they don't have enough,you can go to a 3rd location.

We are examining the availaibility of the Ebay gift cards and customer service delivery. A lot of customers have reported condition, arrangement and insufiicient of ebay gift cards in some outlets around the U.S. Our need to act is based on reports and complaints some customers forwarded anonymously to our Head office via phone calls and email. Also we want you to evaluate the stores to compare and contrast their services for further review and implementation.

AFTER PURCHASE OF CARD

1. Open the pack and peel the silver scratch-off area on the card.

2. Make sure the EBAY Cards are "ACTIVATED" before you step out of the Post office.

3. After peeling the silver scratch on the card neatly, you are to take a clear picture of cards showing the PIN CODES and ensure that the face value of the card is visible alongside.

4. Take a picture of the EBAY GIFT CARD one after another and the pictures of the RECEIPTS of all the cards.(PHONE CAMERA ACCEPTED).

5. Please do not discard the cards as they will be used for your subsequent assignments and make sure you get receipts for all the cards.

Here are the details we will need from the SURVEY

- Post office/Store Name, Address, Date and Time of visit

- Name of the cashier/Attendant {If visible on Tag}

- Did the store clerk thank you upon completion of your purchase?

- How long it took you to get check out

- Captured images of card front and back after scratched (Phone camera accepted)

Reminder: At any post office chosen for your EBAY GIFT CARDS, under no circumstances should you acknowledge that you are evaluating their services as that will deter the purpose of the whole program, so if asked if you are a secret surveyor please answer NO as stated Above. You are to send your evaluations to michaelflores2395@gmail.com.

Regards,

Kroger Evaluation Officer.

Michael Flores

Contact Email: michaelflores2395@gmail.com

Mar. 19, 2020 at 9:55 AM by an anonymous user from: Atlanta, Georgia, United States

how about one that says thank you your order has been accepted or approved

Mar. 19, 2020 at 10:22 AM by info

Please submit a copy of the email for us to review.

Aug. 1, 2019 at 9:59 AM by an anonymous user from: Londrina, Parana, Brazil

Hello,

I received this email scam.:

"Career Opportunities

Walgreens <app@jobs.walgreens.com>

Qui, 01/08/2019 06:23

Walgreens Secret Shopper

Hello!

We are looking for secret customers to rate their local Walgreens store!

Register and if you are selected, you will receive $50 for shopping at Walgreens stores and $200-400 payment per week or even higher once we verify that you are capable.

Shoppers are selected randomly every week and they will be contacted via phone or email.

No experience, fees or interview are required just send us your sincere feedback after your shopping experience.

Your review will make a difference for providing better services and products.

Start Your Application*

* If you have received this message inside your spam folder some links and other functionality might be disabled, move it to inbox folder in case you are having problems pressing 'Start Your Application'.

Jun. 10, 2019 at 9:41 AM by an anonymous user from: Tucson, Arizona, United States

I also received an email to be a secret shopper for Walgreens. They said they would pay $300 for surveying three stores, and would send me a check. Same person as the lady from Georgia, MARK TUMBLER.

Received a check for $2,475.00, told to withdraw the funds, keep my $300 then use the rest to buy gift cards in the amounts of $100 each from Walgreens stores. Looked it up, called the bank the check was drawn off of, and it was FAKE.

Don't get fooled! Priority mail was sent from a Delbert Phillips, 67 Beverly Park Ct, Beverly Hills, CA, check was from a Central Bank in Fulton MO.

May. 13, 2019 at 6:00 PM by an anonymous user from: Tucker, Georgia, United States

I just received a check for $1940, priority mail from Ryan Ward 2315 Marine Ave, Gardena, CA 90249-3724. I received an email a few days ago thanking me foe becoming a secret shopper, although never inquiring to do so. A check arrived with an assignment memo from Mark Tumbler Survey/Evaluator Consultant with instructions on where to go, what gift cards to purchase, what to keep for myself($300), and to email admin@realtimesurv.net once task is complete.

How they got my mailing address and email address is beyond me. I'm glad that I am suspicious of anything sent to me without my asking. Thank you for the above comments and felt compelled to offer my experience with as much information on these scammers as would help the next person.

Also, this check is supposedly drawn from Franklin Synergy Bank, in Franklin, TN. Beware, don't fall for this!

Mar. 12, 2019 at 11:20 AM by an anonymous user from: Mesquite, Texas, United States

Still going at it, using a different server and different names. Funny tho how this server is still registered.

Domain Name: REALTIMESURV.COM

Registry Domain ID: 2360969957_DOMAIN_COM-VRSN

Registrar WHOIS Server: whois.publicdomainregistry.com

Registrar URL: www.publicdomainregistry.com

Updated Date: 2019-02-15T16:08:25Z

Creation Date: 2019-02-15T16:08:24Z

Registrar Registration Expiration Date: 2020-02-15T16:08:24Z

Registrar: PDR Ltd. d/b/a PublicDomainRegistry.com

Registry Registrant ID: Not Available From Registry

Registrant Name: Greg Sturge

Registrant Organization:

Registrant Street: 6246 w idaho st

Registrant City: milwaukee

Registrant State/Province: Wisconsin

Registrant Postal Code: 53219

Registrant Country: US

Registrant Phone: 1.8478349206

Admin Name: Greg Sturge

Admin Organization:

Admin Street: 6246 w idaho st

Admin City: milwaukee

Admin State/Province: Wisconsin

Admin Postal Code: 53219

Admin Country: US

Admin Phone: 1.8478349206

Admin Email: sturgeg@basicshop.net

Mar. 1, 2019 at 3:29 PM by an anonymous user from: Sierra Vista, Arizona, United States

By the way, even after two years - I'm writing on 1 March 2019 - this scummy would-be thief is still operating.

Still using "Greg Sturge" and the same language.

Mar. 1, 2019 at 3:28 PM by an anonymous user from: Sierra Vista, Arizona, United States

Are there ANY legal actions to be taken against this crook?

After all, he uses the U.S. Postal "Service" as well as Federal Express so shouldn't the USPS Postal Inspectors be interested?

Feb. 3, 2019 at 11:10 PM by info

Here is another scam:

"From: Kroger Research <sturgeg@basicshops.net>

Date: February 1, 2019 at 9:21:58 PM CST

To: Undisclosed recipients:;

Subject: Welcome on Board (Research Program)

Reply-To: Kroger Research <sturgeg@basicshops.net>

Attention:

Further to your interest to participate in our research project at Kroger, we are pleased to welcome you on board, setting out the details of your job. You are being appointed to the position of a market researcher.

Kindly be informed that I have been a**igned to be your supervisor throughout the project.

The rules and regulations and general information of the terms of appointment are as follows:

Your income per a**ignment is $300. The allowances, benefits and other terms and conditions of your employment will be as per company policies as applicable from time to time. If a**ignments are processed within 24 hours, you are entitled to a certain compensation.

JOB DESCRIPTION:

1} When an a**ignment is given to you, you would be provided details to execute the a**ignment and in a timely manner.

2} You will be making purchases and filing reports via email on your overall shopping experiences.You are expected to play an important role in meeting our expectations by pretending to be a regular shopper while observing and determining various factors that might require improvement.

3} Kindly use caution and restraint when making purchases so as to not go over the budget we established.

Areas often measured include:

Sales transaction and employee engagement.

Sales a**ociate appearance and cleanliness.

Brand/promotion awareness and execution.

Product or service awareness.

Product or service availability.

Sales product up-sell approach and delivery.

Testing checkout protocols.

A**IGNMENT PACKAGE:

Before any a**ignment, we would provide you with the resources needed. You'll receive a packet enclosed with payment and a**ignment instructions through USPS mail within 5 business days which will cover the shopping at Kroger store and it will also your employment remuneration which is $300 per a**ignment.

We welcome you and look forward to your contribution to this project.

Please kindly confirm receipt of this email.

Best Regards,

Greg Sturge

Survey Consultant"

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