If you are unable to sign into your Yahoo account because it has been hijacked by cybercriminals, this article will help your recover it. Cyber criminals use phishing scams or fake email messages to trick potential victims into visiting fake or phishing websites looking like the legitimate ones. Once potential victims attempt to sign into the phishing website thinking they are signing into the legitimate website, their credentials (usernames and passwords) will be sent to the cybercriminals. The cyber criminals will use the stolen credentials to gain access to their potential victims' accounts, hijack them and use them fraudulently.
Instructions for Recovering a Hacked Yahoo Account
- Go to https://login.yahoo.com/
- Click the "Trouble signing in?" or "I can't access my account" link and follow the instructions.
To protect against phishing scams, Yahoo users should never click on a link to sign into their accounts, they should instead go directly to https://login.yahoo.com/ or use the Yahoo mobile app.
Also, Yahoo users may add two-step verification for extra security. Two-step verification is another layer of security that uses your password plus a code to verify your identity when they sign in to their accounts on a new, unrecognized device for the first time. Yahoo will send their cell phone a code by text or phone call that only they will have access to.
Click here to learn more about Yahoo Two-step verification or authentication and how to add to your account.