Bank of America customers, please be aware of fake text messages like the one below, or phone calls from 1-888-795-6262. Please do not call the same number and provide the receiver or Interactive Voice Response System (IVR) with your financial information. I got the same SMS text message saying to call Bank of America at 1-888-795-6262 regarding a service matter. I called the number and an Interactive Voice System said: "Welcome to Bank of America." The Interactive Voice Response System then tried to get my full credit card number and my full social security number, as there seemed to be a problem looking up my account.
Below are some messages that persons received claiming they should contact 1-888-795-6262.
Samples of the Bank of America SMS Text Message
"(Free MSG) Please call Bank of America regarding a servicing matter at 1-888-795-6262 by 11pm ET today. Reply STOP to end texts... "
Today, I got the same SMS text message saying to call Bank of America at 1-888-795-6262 regarding a service matter. I called the number and an Interactive Voice System said: "Welcome to Bank of America." The Interactive Voice Response System then tried to get my full credit card number and my full social security number, as there seemed to be a problem looking up my account.