Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
If you are a Bank of America or BoA customers and you have received SMS text or email messages like the ones below, which claim your account or profile has been temporarily suspended or limited, asking you to call a particular phone number, visit a website, or respond to them, please do not. This is because the messages are phishing scams being sent by scammers or cybercriminals, to trick their potential victims into disclosing their Bank of America's account credentials, and their personal and financial information.
Once scammers or cybercrimes have gotten their potential victims' Bank of America information, they will use it to steal their money and use their accounts to commit fraud. Therefore, if you have received messages appearing as if they came from the Bank of America, asking you to call a number or respond to them with your personal or financial information, please do not follow the instructions in the messages and report them to the Bank of America.
If you were tricked into following instructions in a fake Bank of America or BofA message, please contact the Bank of America for help using the telephone number on the back of your credit or debit card. Let them know that you were ticked by cyber criminals into submitting your account information on a phishing website.
"Your Bank of America account has been temporarily suspended. Login now to reactivate it""Your Bank of America profile has been temporarily suspended. Click on the link below to reactivate it hxxps://goo.gl/cW5GpA" sent from 525515851319.""BofA Update ID#417# Your account is currently suspended! Please reconfirm your account: hxxp://www.boaaonuser.tk/bjW9/OMRNID""There was an unauthorized purchase made with your BofA card, thus we suspended your account. Visit the link below to reactivate it hxxps://tinyurl.com/y8c3bh8k""(Message: Account suspended) Re-enable at hxxp:/client.Bank of America-my 173-id.com""Bank Of America : Your Account has been suspended , Requesting to Reactivate Account , Please Click Here : hxxp://bit. do/ddDpG?Bofa3487"
If you have received fake Bank of America messages, please post them in the comment section below to help inform others.
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BOA ID 7768: Due to suspicious activity we have suspended your account. Please visit hxxps://id7768boa.com/?html to regain acess:
FROM CELLPHONE NUMBER# (917)8928526B O A [Security]:Your online A/C is suspended as its reported for illegal activity.To resolve Follow, hxxps://4scr-srvr7v.changeip.co /m24a3igm.php?token
Received this scam:BANK OF AMERICA: Dear Customer, your Debit/Credit Card account is temporary suspended. Please re-activate your account from our portal to avoid permanemt restriction.…https://g6h8-k8g5-l4s1.com/BOFA/.ACTIVATE/
"Bank of America Your Bank of America has been suspended. Dear Customer,You have a new step regarding your banking Account ActivityBefore you can continue using your account.Please visit Online Banking to review and verify your account to remove any restrictions placed on your account.Go to account verification process page https://www.bankofamerica.com/privacy/help/regenvelopeThis account is enrolled in paperless statements, so you won't receive a paper statement in the mail.You can update your statement preferences anytime to begin receiving paper statements again at secure.Sincerely,Bank of America l Online Banking Team .This email can't receive replies. For more information, visit the Bank of America Help Center.Bank of America, N.A. Member FDIC. Equal Housing Lender© 2020 Bank of America Corporation."Received this scam.
"Dear Client,We're letting you know that we've detected some unusual activity on your Bank of America debit card on 07/10/2019. For your security, please verify the following transaction(s) so that you can continue to use your card. Do you recognize all of these transaction(s)? Approved transaction at SQC*CASH APP for $24.59 on 07/10/2019 Declined transaction at TOP UP B.V. for $624.11 on 07/10/2019 Declined transaction at SQC*CASH APP for $240.59 on 07/10/2019 YES will make your card immediately ready to use again. NO will allow you to complete the verification process and file a fraud claim in Online or Mobile Banking.Please respond to this message or we may need to place certain limitations on your card to protect your account.If you have already contacted us, please disregard this notice."
Here is another scam: "From: Management Service Sent: Friday, September 28, 2018 1:47 PM To: you@you.com Subject: A- Notice Security Alert We need you to review your online access informations Dear BOA ONLINE USER, For security reasons, your account Banking has been temporarily suspended. For your protection we need you to review and update your account details How you can help?: it's usually quite straight forward to take care of these things Reactivate Now"
Here is another scam: "Your online Account access have been suspended due to irregular activities and Bank of America recent server breakdown on our online Banking service. We therefore advice that you visit our secure section to confirm your Bank of America online Account. Kindly visit www.boamerica.com for details about what changed and security added. !Note: failure to comply might leads you to lose your funds. Thanks for your prompt attention on this matter. © 1999 - 2018 Bank Of America. All rights reserved"
Received this:"FREE TEXT from Bank of America: Did you use card [#] at [website] for [amount] (Declined)? REPLY YES or NO. To opt out of test alerts reply STOP."
I received a text:Message from BofA: "Suspicious activity on your BofA card. Visit the link and manage your profile."The link takes you to a log-in page.
"358818 is your authorization code which expires in 10 minutes. If you didn't request the code, call 1.800.427.2449 for assistance.""129672 is your authorization code which expires in 10 minutes. If you didn't request the code, call 1.800.427.2449 for assistance."I got these texts just now and they were preceded by a phone number that I did not answer. He immediately said hello ma’am, you probably received a phone call earlier and I bet you didn’t pick up because you didn’t recognize it. I then told him who are you calling from?. He said that he was with Bank of America and that he needed to ask me some questions about my account.He said, however, it already sounds like you are suspicious about this call so I recommend that you call Bank of America, with the number on the back of the card, and then I will answer and help you. I said OK I’m gonna call the number on my card. He said OK mam have a good night. What a scam. Of course, I did not call and I did not log into my account after that interaction. So angry that people are not catching these jerks trying to steal from us.
Here is another scam: "- Original Message - Subject: Message From Online Banking From: Bank of America Sent: 22:26, Tuesday, 5 December 2017 Bank of America® Activity Alert For your convenience, your online access have been suspended due to billing error on 12/05/2017. Please sign in to Online Banking take a moment to verify some additional information to complete your account. Thanks for choosing Bank of America. Bank of America Account Management Department This is a service email from Bank of America. Please note that you may receive service emails in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email. Read our Privacy Notice. Please don't reply directly to this automatically generated email message. Bank of America Email, NC1-028-09-01, 150 N College St., Charlotte, NC 28255 Bank of America, N.A. Member FDIC. Equal Housing Lender © 2017 Bank of America Corporation. All rights reserved."