"American Express Information Regarding Your Card Membership" Scam
The email message with the subject: "Important Notice: Information Regarding Your Card Membership," which claims the recipients' need to follow the instructions in the attached form or webpage or else their cards will be deactivated, is another phishing scam sent by cybercriminals to steal their victims' American Express account and other sensitive information. Therefore, recipients of the fake email message are asked to delete it and not follow the instructions in it. American Express and other legitimate companies will never send an email message to their customers with an HTML or webpage form attached and ask them to submit their passwords, credit card information and other sensitive information. Therefore, recipients of email messages that ask them to submit their passwords, credit card, and other sensitive information, should delete the messages and not follow the instructions in them.
American Express cardholders are asked never to click on a link in an email message to access to their accounts. They are asked instead to go directly to American Express's website and sign into their accounts, and if there is something wrong with their accounts, it will be displayed to them.
The Phishing American Express Email Message
From: AmericanExpresswelcome@aep.com
To: americanexpress@welcome.aexp.com
Sent: 8/29/2016 7:58:47 A.M. Eastern Daylight Time
Subj: Important Notice: Information Regarding Your Card MembershipAccount Information Email
Primary Card Holder(s) should act on this information.
We made improvements on card security approach. These recent improvements serve to reduce unusual activity that may arise from fraudulent use of card and also maintain our consistent card member satisfactory.
This mandates Card member to act on the instructions below.
As a security measure, your Card(s) will be deactivated 45 days from today if no action is taken.
Prompt Attention Required - See Below
- See Attached Secure Web page File.
- To continue, Download and Open Page File.
Thank you for your continued Membership. We appreciate your prompt attention and hope you will enjoy your new Chip Card.
American Express Customer Care
Victims of the American Express phishing are asked to change their account and email passwords, and contact American Express for help.
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Note: Some of the information in samples on this website may have been impersonated or spoofed.