The email message below: "You have received a new secure message," which appears as if it came from JPMorgan Chase & Co., asking the recipients to open the attachment, is a fake and malicious email message. The malicious email message was sent by cyber-criminals, and not by JPMorgan Chase & Co. Also, the attachment, the instruction in the email message is asking the recipients to open, contains malware that will infect the recipients' computers if they attempt to open it.
The malware might steal sensitive information such as banking and social media account login details or make the victims' files on their computer unreadable and demand a ransom to make them readable again.
The Virus Email Message
Subject: You have received a new secure message
This is a secure, encrypted message.
Desktop Users:
Open the attachment (message_zdm.pdf) and follow the instructions.
Mobile Users:
Voltage secure mail is not currently supported on mobile devices. If you experience issues, please access your secure message from a fully functional browser.
Need Help?
Your personalized image for: [email removed]
This personal security image will appear on secure email to you.
Disclaimer: This email and any attachments are confidential and for the sole use of the recipients. If you have received this email in error please notify the sender.
Email Security Powered by Voltage IBE
Copyright 2013 JPMorgan Chase & Co. All rights reserved
Recipients of the malicious email message are asked to delete it, and those who have been tricked into opening the malicious attachment, should use their antivirus software to do a complete or full scan of their computers.
Remember, never open an email attachment that has a name ending with ".zip" from a suspicious email message or from an email message that you were not expecting.
Click here for a list of email attachments that you should never open, regardless of where they came from.